Terms of Service
THE INFORMATION CONTAINED HEREIN SETS FORTH YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE TRANSACTION(S) CONTEMPLATED HEREBY. THESE TERMS REQUIRE THE USE OF ARBITRATION (ON AN INDIVIDUAL BASIS ONLY; I.E., CASE CONSOLIDATIONS AND CLASS ACTIONS ARE NOT PERMITTED) IN ORDER TO RESOLVE DISPUTES. PLEASE REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ENTERING INTO ANY TRANSACTION HEREUNDER IN ORDER TO CONFIRM YOUR ACCEPTANCE HEREOF. YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE UNLESS AND UNTIL YOU: (A) AGREE TO THESE TERMS OF SERVICE IN THEIR ENTIRETY; (B) ARE AT LEAST 18 YEARS OLD; AND (C) ARE NOT PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS, OR SERVICES BY ANY APPLICABLE LAW, RULE, OR REGULATION. THIS WEBSITE IS INTENDED FOR CITIZENS OR RESIDENTS OF THE UNITED STATES ONLY.
- Intended Audience
- Site Use
- Personal Information and Privacy
- Third-Party Links
- Accuracy, Completeness, and Timeliness of Information
- Modifications to the Service and Prices
- Product Availability
- Payment Terms
- Order Acceptance
- Shipping and Delivery
- Returns, Refunds, and Exchanges
- Representations and Warranties; Disclaimers; Limitations on Liability
- Dispute Resolution
- Copyright and Ownership
- General Terms
- Contact Information
Welcome to RelightDepot.com (the “site”). This website is operated by SDI eBusiness, Inc.(referred to herein as either “RelightDepot,” “Company,” “we,” “us,” or “our”). RelightDepot offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
This website is intended for qualified electrical or construction trade professionals or businesses and individuals that employ such personnel. When placing an order through our Site, you represent that you understand the risks involved with installing or maintaining electrical equipment and that you are knowledgeable in the selection and installation of electrical products. This website is not intended for any person under the age of 18. This website is based and intended for users in the United States. This website is not intended for any person who does not reside in the United States, either as a lawful permanent resident, or United States Citizen.
This website is not intended for any individual who is a resident of the European Union, European Economic Area and Switzerland, or for transactions that would take place outside the United States. This website is not intended for any person or transaction protected by foreign privacy laws including the General Data Protection Regulation (GDPR) from the European Union.
RelightDepot grants you a limited, revocable, nonexclusive license to use this site solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the site, reverse engineer or break into the site, or use materials, products or services in violation of any law. The use of this website is at our discretion and we may terminate your use of this website at any time.
You agree to comply with all applicable laws regarding your use of the website. You further agree that information provided by you is truthful and accurate to the best of your knowledge.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Personal Information and Privacy
Accuracy of Billing and Account Information
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Accuracy, Completeness and Timeliness of Information
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We have made every effort to display as accurately as possible the colors and images of our products that appear on the Site. We cannot guarantee that the images displayed are accurate representations of the items or that your computer monitor’s display of any color will be accurate.
DO NOT RELY UPON PRODUCT IMAGES OR DESCRIPTIONS AS THE BASIS FOR MAKING PURCHASING DECISIONS. ALWAYS CONFIRM THE PART NUMBER AGAINST THE PRODUCT’S SPECIFICATION SHEETS OR CONSULT WITH YOUR SALES REPRESENTATIVE TO ENSURE YOU ARE ORDERING WHAT YOU EXPECT.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the site. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
All applicable prices are set forth alongside the goods and services offered on the Site. They may differ from the prices offered elsewhere (online or offline) by us or other sellers for the same goods and/or services. Such prices are subject to change at any time in our sole discretion. Additionally, to the extent that we offer a quotation or promotion in connection with any particular item(s), any additional terms governing that quotation or offer shall be set forth in that document. These Terms of Service shall apply to any quotation or offer except in the event of a conflict herewith, where the terms of the quotation shall be considered the governing document.
You will be responsible for the prices stated at the time of your transaction, as well as any: (i) sales, use, excise, and related taxes; and (ii) shipping and handling charges. Payment may be made with a valid credit, debit card, or use of a bona-fide electronic payment provider (i.e., PayPal). By using any such card or payment provider, you are hereby representing and warranting your full right and authority to make such purchase in the manner elected without violating any applicable law, rule, or regulation. Orders that are processed with payment by check, money order, ACH or wire transfer will not be released for shipment until such payments have cleared and been fully credited to our account. Orders that are placed on net terms accounts are due according to the terms of your credit application. Delinquent orders may be assessed a late payment penalty of 1.5% per month or the maximum allowed by law.
RelightDepot reserves the right in our sole discretion to file Notice to Owner or Mechanic’s Liens as we see fit for any orders processed on credit terms.
When placing an order on our Site, you are effectively offering to purchase whatever products or services you select. We reserve the right to accept or reject any order in our own discretion. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Shipping and Delivery
All orders are shipped from our manufacturers and vendors directly to you. You will be presented with estimated shipping charges at the time of order. RelightDepot offers free shipping on orders over $1,000 that are shipped to a commercial address with a dock or forklift. We reserve the right to contact you for payment of residential/limited access delivery fees or liftgate service charges if we determine your order requires them.
UNLESS WE HAVE PROVIDED A QUOTED TRANSIT TIME AND ESTIMATED DELIVERY DATE IN WRITING PRIOR TO YOUR ORDER, WE WILL NOT BE RESPONSIBLE FOR ANY DELAYS IN SHIPPING. IF YOUR ORDER IS TIME CRITICAL, ASK YOUR SALES REPRESENTATIVE FOR A QUOTED TRANSIT TIME AND ESTIMATED DELIVERY DATE BEFORE YOU PLACE YOUR ORDER.
All shipments are Free on Board (“FOB”) and responsibility for damages lies with you upon the item being shipped. You will have a limited amount of time to file a damage or short-shipment claim after the delivery of your order. You must inspect all deliveries fully and note any damage or shortage on the delivery receipt prior to accepting the delivery. You will have seven (7) days from the date of delivery to initiate a loss, short-shipment, or damage claim with us or to request a Return Material Authorization (RMA). Please document any damage with photographs in as much detail as possible.
NEGLECTING TO TAKE THE TIME TO UNDERSTAND THESE TERMS AND PROPERLY COMPLETE THE RMA PROCESS CAN LEAD TO REJECTION OF ANY DAMAGE, SHORT-SHIPMENT, OR LOSS CLAIM. WE RESERVE THE RIGHT TO REJECT ANY RMA WHERE THE CUSTOMER HAS FAILED TO NOTE THE DAMAGES ON THE BILL OF LADING OR IF THE RMA HAS BEEN SENT AFTER SEVEN (7) DAYS OF DELIVERY DATE.
Returns, Refunds, and Exchanges
Since many of the products we sell are made to order, returns are handled on a case by case basis. All returns are subject to the specific manufacturer's return policy which may impose restocking fees or limit your ability to return the item altogether. Any products that are customized by the manufacturer prior to shipping such as installation of custom options or accessories, custom paint color, or custom fixture length, may not be returned at all. Outbound shipping charges and any other hard costs that are incurred to deliver the product will not be refunded. You must contact us prior to cancelling or returning any material in order to receive an RMA. The customer is responsible for retrun shipping or freight costs unless the issue is due to manufacturer error. Any products that are returned without an RMA are subject to disposal and no credit will be provided.
All requests for refunds, returns or exchanges must be made within thirty (30) days of delivery. Returns must be in saleable condition and in the original packaging with all of the original hardware and documentation. Returns may not be accepted if the customer has any open or past due invoices. Approved returns are subject to restocking fees which vary by product.
Representations and Warranties; Disclaimers; Limitations on Liability
You represent and warrant to us as follows: (i) that you have the right to enter any transaction contemplated for hereby without violating these Terms, any applicable law, rule, or regulation, and/or any agreement with, or rights of, any third party; and (ii) that you will use the goods and services provided hereunder exactly as authorized and never in any way that would violate any applicable law or third party right of any kind.
THE INFORMATION ON THIS SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. RELIGHTDEPOT DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE.
WE DO NOT WARRANT THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU WILL MEET YOUR EXPECTATIONS, OR THAT ANY ERRORS ON THE SITE WILL BE CORRECTED.
Manufacturer’s Warranty and Company’s Disclaimers
The availability on our Site of goods and services does not constitute an affiliation with or endorsement of any of the goods or services or with certain manufacturers. As such, subject to applicable law, we are providing the goods and services to you “as is” without express or implied warranties of any kind (including without limitation any: (i) warranty of merchantability; (ii) warranty of fitness for a particular purpose; (iii) warranty of title; or (iv) warranty against infringement of intellectual property rights of a third party, whether express or implied by law, course of dealing, course of performance, usage or trade, or otherwise). You acknowledge and agree that to the extent that certain products/goods are manufactured or designed by other companies, under no circumstances shall we be liable for any breach of the manufacturer’s warranty claims and/or for any loss or damages that may arise out of manufacturer’s failure to honor its warranty obligations to you.
Limitation of Liability
UNDER NO CIRCUMSTANCES WILL COMPANY’S OBLIGATION OR LIABILITY UNDER THIS AGREEMENT EXCEED THE PURCHASE PRICE YOU PAID ON THE SITE FOR ANY GOODS OR SERVICES. ADDITIONALLY, UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OF USE, DATA, BUSINESS, GOODWILL, REPUTATION, OR REVENUE, AND/OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES OR OTHER DIRECT OR INDIRECT LOSSES OF ANY KIND INCLUDING ADDITIONAL LABOR COSTS FOR ANY REASON WHATSOEVER.
The following clauses describe our dispute resolution policy.
You agree that the laws of the state of Florida, without regard to conflicts of laws provisions will govern these Terms of Service and any dispute that may arise between you and RelightDepot, or its affiliates.
Subject to the Small-Claims Option below and all applicable laws, you are agreeing to give up: (i) your right to litigate any claims that may arise hereunder in court or before a jury; and (ii) your right to consolidate any claim and/or participate in any class-action claim that may arise hereunder in any manner or forum. Instead, any claim, dispute, or controversy of any kind or nature arising hereunder which cannot be amicably resolved by us shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall take place before a panel of one (or) three arbitrators sitting in Palm Beach County, Florida. The language of the arbitration shall be English. The arbitrators will be bound to adjudicate all disputes in accordance with the laws of the State of Florida. The decision of the arbitrator(s) shall be in writing with written findings of fact and shall be final and binding on the parties. Company shall bear all of its own costs, as well as your reasonable outside attorneys’ fees, actually incurred in connection with any such arbitration proceedings; provided, however, that if we are the prevailing party, we shall be entitled to reimbursement for those amounts that were expended on your behalf. With respect to any arbitration hereunder, as stated above, you hereby expressly waive any right to consolidate any claim and/or participate in any class-action claim of any kind or nature. This Section provides your sole recourse for the settlement of any disputes arising out of, in connection with, or related to these Terms. If any provision of this clause is found unenforceable, such unenforceable provision will be removed and the remaining terms will be enforced.
Notwithstanding the foregoing, you may elect to pursue a claim in small-claims court rather than submit to binding arbitration, but only if you provide us with written notice of your desire to do so within ninety (90) days of your purchase transaction. Any small-claims court proceeding initiated hereunder will be limited solely to your individual dispute; i.e., you are not permitted to file, or participate in, a class action suit in small-claims court with respect to these Terms, and shall be in the courts of Palm Beach County, Florida.
You agree to indemnify, defend and hold harmless RelightDepot, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your use of this Site, or your violation of any law or the rights of a third-party.
Copyright and Ownership
All content included on our site is and shall continue to be the property of RelightDepot or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this site.
If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to our office:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
A description of the copyrighted work that you claim has been infringed;
A description of where the material that you claim is infringing is located on the Site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Notice of claims of copyright infringement on the Site can be sent to us as follows:
350 Camino Gardens Blvd., Suite 105
Boca Raton, FL 33432
You acknowledge RelightDepot’s exclusive rights to our trademarks and service marks. Trademarks, service marks, logos, and copyrighted works appearing in this website are the property of RelightDepot or the party that provided such intellectual property to us. RelightDepot, and any party that provides intellectual property to us, retain all rights with respect to any of their respective intellectual property appearing in this website, and no rights in such materials are transferred or assigned to you.
These Terms are for your sole benefit and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.
Company shall not be held responsible for delays or non-performance caused by activities or factors beyond its reasonable control, including without limitation, war, weather, strikes, floods, lockouts, fires, acts of God, pandemics, terrorism, and/or delivery, vendor, supplier, or other third party delays, non-performance, or failures of any kind.
RelightDepot may assign or otherwise transfer any or all of its rights or obligations hereunder, in whole or in part, to any third party in its sole discretion. You may not assign any of your rights or delegate any of your duties hereunder at any time without our prior written consent in each instance, and any attempt to do so shall be null and void.
If any provision of this Terms of Service Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.
Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of this Agreement by RelightDepot must be in writing and signed by an authorized representative of the Company.
RelightDepot may terminate this Agreement at any time, with or without notice, for any reason.
Relationship of the Parties
Nothing contained in this Agreement or your use of the Site shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent and responsible for its own actions.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
These Terms of Service and any policies or operating rules referenced or linked to in this document constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.
c\o SDI eBusiness, Inc.
4800 N. Federal Hwy Suite 104-D
Boca Raton, FL 33431