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About Us

Your Privacy

We are committed to protecting your privacy. This Privacy Policy explains what information SDI eBusiness, Inc., operating RelightDepot.com (“RelightDepot,” “we,” “us,” or “our”), collects from you, how we use and protect it, and the choices you have. By using our site, you consent to this Privacy Policy. Please review this page periodically; if we make changes, we will post the updated policy here with a new revision date.

Last updated: June 5, 2026

 

Information We Collect

Information you provide. We collect information from you when you register on our site, place an order, request a quote, subscribe to our newsletter, respond to a survey, fill out a form, or contact our support team. This may include your name, company name, email address, mailing address, phone number, and payment information.

Information collected automatically. When you visit our site, we automatically collect certain information about your device and visit, including your IP address, browser type, operating system, referring pages, pages viewed, and the dates and times of your visits. This information is collected through cookies, server logs, and similar technologies described below.

Payment information. Payment card details are collected and processed by our PCI-compliant payment processors. We do not store full payment card numbers on our systems.

You may browse our site without registering or providing personal information.

 

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, quotes, and returns, and communicate with you about them.

  • Respond to your customer service requests and support needs.

  • Personalize your experience and improve our website, products, and services.

  • Send marketing communications, such as newsletters, product updates, and promotions, where you have opted in or where otherwise permitted by law. You can opt out at any time as described in Your Privacy Choices below.

  • Administer contests, promotions, surveys, or other site features.

  • Detect and prevent fraud, enforce our policies, and comply with legal obligations.

 

Cookies and Tracking Technologies

Cookies are small files that a site or its service provider transfers to your device through your web browser (if allowed) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to remember and process the items in your shopping cart, keep you signed in to your account, compile aggregate data about site traffic and site interaction, and support the analytics and advertising activities described below.

You can set your browser to warn you each time a cookie is being sent, or to turn off all cookies. If you turn cookies off, some of our services may not function properly; however, you can still place orders by contacting customer service.

 

Analytics and Advertising

We use third-party analytics services, including Google Analytics, to understand how visitors use our site. These services use cookies and similar technologies to collect information about your use of our site and report on site activity.

We also use third-party advertising platforms, currently including Google Ads, and we may use additional platforms (for example, Meta) in the future. These platforms use cookies and similar technologies to measure ad performance and to show you ads for our products on other websites based on your prior visits to our site (often called remarketing or interest-based advertising).

You can opt out of interest-based advertising through:

 

Email and Text Message Communications

Email. We send transactional emails about your orders, quotes, and account. If you opt in to our mailing list, you will also receive marketing emails such as company news, product information, and promotions. Every marketing email includes an unsubscribe link. Unsubscribing from marketing emails does not affect transactional emails about your orders.

Text messages. If you provide your mobile number and opt in, we may send you text messages about your orders and, with your consent, marketing and promotional messages. Consent to receive marketing texts is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to cancel at any time or HELP for assistance. Your mobile number and SMS opt-in status will not be shared with third parties for their own marketing purposes.

 

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Information you submit on our site is transmitted using Transport Layer Security (TLS) encryption. Payment card transactions are processed through PCI-compliant payment gateways; card numbers are tokenized by the gateway and are not stored on our systems. Access to personal information is restricted to personnel who need it to perform their duties and who are required to keep it confidential.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

Data Retention

We retain order records, account information, and related correspondence for as long as needed to fulfill the purposes described in this policy, including maintaining business and tax records, handling warranty and return claims, and complying with legal obligations. We retain marketing contact information until you unsubscribe or ask us to delete it.

 

When We Share Information

We do not sell your personally identifiable information. We share information only as follows:

  • Service providers. We share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, such as payment processors, shipping carriers, manufacturers and vendors fulfilling your order, email and SMS platforms, and analytics and advertising providers. These parties are permitted to use the information only to provide services to us.

  • Legal requirements. We may release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

  • Business transfers. If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, customer information may be transferred as part of that transaction. We will provide notice of any such change in ownership or control of your personal information.

 

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party links, products, or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Your Privacy Choices

You may request to access, correct, or delete the personal information we hold about you by contacting us at [email protected]. We will verify your request and respond within 45 days. We may retain information needed to complete transactions, maintain business and tax records, or comply with legal obligations.

You may opt out of marketing emails using the unsubscribe link in any marketing email, opt out of text messages by replying STOP, and manage cookies and interest-based advertising as described above.

 

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting. There is currently no industry standard for responding to DNT signals, and our site does not change its behavior in response to them. You can manage tracking through the cookie and advertising controls described above.

 

Children’s Privacy

Our website, products, and services are intended for business and trade professionals and are directed to people who are at least 18 years old. We do not knowingly collect any information from children under 13 years of age, consistent with the Children’s Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, contact us and we will delete it.

 

United States Only

Our site is operated from the United States and is intended for users located in the United States. We do not direct our site to residents of the European Union, European Economic Area, Switzerland, or the United Kingdom, and we do not offer goods or services to persons in those regions. If you access our site from outside the United States, you do so at your own risk and are responsible for compliance with local law.

 

Terms of Service

Please also visit our Terms of Service page, which establishes the use, disclaimers, and limitations of liability governing the use of our website.

 

Changes to This Privacy Policy

If we change this Privacy Policy, we will post the updated policy on this page and revise the “Last updated” date above. Material changes will be effective when posted. Your continued use of the site after changes are posted constitutes acceptance of the revised policy.

 

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

RelightDepot.com
c/o SDI eBusiness, Inc.
4800 N. Federal Hwy., Suite 104-D
Boca Raton, FL 33431
[email protected]
(888) 548-6387